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What Is The New Normal? What To Expect In The ‘New Normal’ Post-Pandemic

What Is The New Normal? What To Expect In The ‘New Normal’ Post-Pandemic
Articles about new normal have been circulating online for many years already. But this topic became even more popular after the COVID-19 struck nation after nation. 
The world has changed after the pandemic. While many countries are now recovering, the impacts of the pandemic are still felt. Different sectors are bracing to the new era. And the healthcare sector is no different. Here’s the new normal you can expect in the medical field.

• Cancelled or delayed non-urgent appointments 

At this early stage of post-COVID-19, having a routine and non-urgent doctor appointments isn’t advisable. Having these appointments are also impossible to accomplish in some countries as the doctors are still busy battling the coronavirus and will prioritize urgent calls. 
On the website of the Center for Disease Control and Prevention (CDC), the organization published a statement saying that the healthcare system will prioritize urgent visits and delay elective care.
Experts and medical practitioner encourages the citizens to take the online route or phone their doctor first for medical before going to the hospital in person.

• Virtual Care

Many establishments and companies are shifting online. People and customers are also becoming more comfortable in making transactions online than face-to-face. Global Online Food Delivery Services are on the rise. Online shopping business is also flourishing in different countries. Online casino sites, like Webet also revealed that their business thrives during the pandemic. Players sign up and enjoy webet from home after different land-based casinos closed their operations. 

This is also the case in the healthcare sector. Telehealth became popular. Well-known telehealth providers like Teladoc, AmWell, and Push Doctor had received a higher number of visitors during the pandemic. 

A survey made by Research and Guidance revealed that 65% of healthcare experts expect that the telehealth solutions will benefit from the COVID-19 pandemic. Furthermore, 74% of participants of the survey expect telehealth to become a norm.

With the telehealth platform, patients and doctors will be able to get in touch without the need for physical contact. Telehealth services will only be possible with the use of new technologies.

• Popularity of Chatbots 

Since social distancing became the norm during the pandemic. Many people who are seeking medical attention and advice are looked at the internet to look for a way or platform that could help them. Many of them found health chatbots. 
Like telehealth services, chatbots isn’t a discovery. This platform has been used in many industries, in their customer support department for years. Here, a software application mimics a human to interact with a real person. 
Many health organizations are using Chatbots to address people’s inquiries about the virus. There are also more advanced chatbots that understand patients’ symptoms then send the data to real doctors, who will then provide diagnoses and prescribe medicine in real-time. Other chatbots are made to give tips for mental health, diets as wells as for deadly diseases like cancer.  

• Increase investment in healthcare 

Many countries around the world are reexamining to improve their healthcare sector. Congresses around the globe are proposing a new bill for healthcare. In countries like the Philippines, lawmakers seek to grant health ₱100,000 or more than USD 2000 as compensation for healthcare workers. 
Because of the shortage of medical supplies during the pandemic, many countries promised to put more investment in healthcare facilities.
In the US, the telehealth services received a $500 million boost from Medicare spending so that elderly patients can avoid going to emergency facilities. The country also passed a new law that requires all private insurers to cover Covid-19 testing and eliminate all cost-sharing associated with testing services during the public health emergency.

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